Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in ...

A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause.

A Frontier Airlines passenger says his family was wrongly denied boarding their recent flight and he’s demanding compensation. But what really happened and does the airline owe him anything? Let’s ...

A vacation rental management company in Nashville charged guests $1,000 for damaging a mattress after a one-night stay. Even more frustrating, the agency told the shocked travelers it didn’t need ...

Travelers beware: Sometimes a travel insurance mistake isn’t fixable – no matter how much money is at stake. But what about this one? Last August, 79-year-old Martha Weisberg was happily looking ...

Travelers beware: Sometimes, a travel insurance mistake isn’t fixable – no matter how much money is at stake. But what about this one?

You’ve likely seen the video of the Carnival passengers brawling in the Galveston, Texas, cruise port this week. Sadly, that footage, which shows a large group of cruisers assaulting each other as ...

First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation ...

Several weeks before her family’s American Airlines flight to Portugal, Ashley Macus learned there had been an aircraft change. That switch left the family of six without the assigned seats together ...

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

Several weeks before her family’s American Airlines flight to Portugal, Ashley Macus learned there had been an aircraft change. That switch left the family of six without the assigned seats together ...