If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs. T-Mobile has long characterized itself as the “Uncarrier,” a company that cares ...

A Texas resident who said they used to work in T-Mobile customer service said in a complaint that the "company's attempt to backtrack on their promises through obscure caveats in FAQs should not ...

If there’s one thing T-Mobile loves to do ... week and is pledging bombard AT&T and Verizon with graffiti of customer complaints that will be written outside their stores with magenta chalk.

T-Mobile is pointing to the above caveat to defend itself against at least one complaint filed to the ... The T-Mobile response said that customer lines covered by Price Lock are exempt from ...

When the customer reached out to T-Mobile, they were told there was nothing they could do about the charges. At one point, the customer was asked for a PIN for the account, only they no longer had ...